Contact us

To cancel and modify bookings:

Please login to My Account

General booking information:

Please see our hotel booking terms & conditions

General hotel information:

Please see the hotel web page, ask in our Ibiza Forums.

For all other enquiries please contact us below:

Cancellations and modifications:

You can cancel your tickets free of charge in My Account and will receive a refund of the full amount (within 4-5 business days) if you cancel in the allowed time, which for most tickets is 24 hours before the event. You can't change tickets, but you can cancel, refund and book again.

View & print tickets

You can view and print your tickets from My Account at any time.

General information:

You will find answers to most common questions in our Frequently Asked Questions. You can ask for help and advice in the Forums.

For all other enquiries please contact us below:

Cancellations and modifications:

We can't modify bookings but we do cancel and refund (within 4-5 business days), enabling you to book again. See the terms and conditions.

You will find answers to most common questions in our Frequently Asked Questions.

To cancel or for other enquiries, please contact us below: